FAM Information Additional Sites and Links
Please refer to the following sites for additional information.
IIA Help Desk
The Interagency Incident Applications (IIA) HelpDesk supports our FAM Applications. They can be reached 24 hours a day, 7 days a week using the information below.
Phone Toll Free: (866) 224-7677
Phone Local: (616) 323-1667
Email: https://iiahelpdesk.nwcg.gov/contact-us
Chat: https://usdacts-vchat.fed.onbmc.com/eschat/chat.jsp#/chat
Legacy FAM Applications
The applications indicated below have been replaced by new FAM Applications.
FAM Information Glossary
A Glossary of terms often used in the FAM community.
SIT-209 Application Managers
SIT 209 Application Manager List
Download the file here
SIT – 209 Application Manager’s List: Updated April 10, 2025
IROC Release Notes
| IROC Release Notes | |
IROC CCB User Suggestions
All CCB Requests
IROC Organization Change Request Forms
| Form Name | |
| IROC_Add or Remove Incident Host.xlsx | Form that allows the user to send in the information to add or remove an Incident Host. |