eiSuite Documentation
Project Information
eiSuite Change Management
A Change Control Board (CCB) has been established to provide management oversight and make decisions on change requests received from e-ISuite users. The CCB is comprised of members from the different agencies in different functional areas involved in incident response and operate under an established set of Operational Guidelines.
- Please use this Change Request form to submit a suggestion for change: e-ISuite Change Request Form
eiSuite General Information
e-ISuite is a software program used to manage incident resources. The e-ISuite system is a web browser (e.g. Internet Explorer) enabled application for use at the Incident Command Post (ICP) and in agency offices to manage emergency incidents and planned events. No software licenses are required to use e-ISuite. A web browser is all each user will need to run the application.
There are two areas of use for the e-ISuite system:
ROSS and IROC Communications
ROSS and IROC Communications
The Dispatch Messaging System or DMS has been decommissioned and the ROSS/IROC Integrated Project Team is now using Firenet for communications. Below is a listing and short description of what each email group is used for along with links to each email address and information on how to subscribe to receive user notices.
ROSS User Support
User Support contains five main areas: Reference cards for accessing the ROSS; User Guides; Quick Reference Cards; Tips and Tricks and ROSS YouTube Videos.
Download Apps
Please note: Both Citrix and non-FS Citrix will be permanently unavailable for use beginning sometime this week. They both sit on Win 2008 servers and the USDA has mandated the shutdown of all 2008 servers. We have not been notified of the exact date these servers will be decommissioned, but believe it will be this week. Once those servers are shut down, users using Citrix to log into ROSS will need to log in directly to the ROSS client.
Accounts/Password
Accessing ROSS Production and Practice requires a NAP (NESS (National Enterprise Support Service) Application Portal) account.
The NAP is used to manage user application account information. Once a user account exists in NAP, local account managers can add it to one or more Dispatch Centers in ROSS.